https://jobsinclt.com/jobs/ New job openings in Charlotte, NC, as they're posted. en-US hello@jobsinclt.com (Jobs in CLT) hello@jobsinclt.com (Jobs in CLT) https://jobsinclt.com/jobs/2026-09-lowe-s-director-customer-relationship-marketing/ Wed, 16 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-lowe-s-director-customer-relationship-marketing/ Lowe's - Mooresville, NC (onsite). Overview The Director of Customer Relationship Marketing (CRM) leads the enterprise strategy, operating model, and governance for customer engagement, personalization, lifecycle growth, experimentation, and marketing automation. Reporting to the Senior Director of CRM & Personalization, this role partners across Marketing, Merchandising, Digital, Loyalty, Analytics, Technology, Product, and Lowe’s Media Network to translate customer insights into coordinated, personalized experiences across owned and addressable paid channels, stronger engagement, improved marketing effectiveness, and measurable business growth. https://jobsinclt.com/jobs/2026-09-truist-senior-director-agentic-engineering/ Wed, 16 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-truist-senior-director-agentic-engineering/ Truist - Charlotte, NC (onsite). Overview The Head of Agentic Engineering is the executive leader of our most strategically critical engineering function — the team responsible for designing, building, and operating the enterprise AI agents and agentic workflows that define the agentic value proposition to Truist. This role owns the agentic engineering organization, architecture standards, delivery culture, and operational discipline required to ship enterprise-grade AI agents at scale. The Head of Agentic Engineering is a builder-leader with deep expertise in AI agent systems, multi-agent orchestration, prompt architecture, RAG, tool integration, memory, evaluation, and governed deployment — combined with the organizational leadership capability to build and scale a world-class agentic engineering team inside a regulated financial institution. https://jobsinclt.com/jobs/2026-09-belk-director-paid-media/ Tue, 15 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-belk-director-paid-media/ Belk - Charlotte, NC (hybrid) - $131,000-$175,000. Overview The Director, Paid Media will lead the strategy, orchestration and performance of Belk’s $60–80M annual paid media investment, driving profitable growth across stores and eCommerce. This role will connect media investment to Belk’s business priorities and retail rhythms, ensuring dollars are dynamically deployed against the customers, channels and moments with the greatest opportunity. The Director will bring deep expertise in media investment, customer data and measurement while leading the continued transformation of Belk’s paid media capabilities. This leader will orchestrate across Paid and Owned channels, agencies, platforms and internal teams to maximize sales, incremental return and long-term customer value. https://jobsinclt.com/jobs/2026-09-tiaa-director-reporting-and-technical-leader/ Tue, 15 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-tiaa-director-reporting-and-technical-leader/ TIAA - Charlotte, NC (onsite) - $134,000-$196,000. Overview Director, External Reporting & Technical Accounting Job Summary: The External Reporting and Technical Accounting Director leads a team of experienced accounting professionals responsible for the preparation of Nuveen’s quarterly and annual financial statements, as well as providing technical accounting guidance on complex transactions. This role holds end-to-end accountability for the accuracy, completeness, and timeliness of external financial reporting in accordance with GAAP and applicable regulatory requirements, and provides strategic accounting support on mergers, acquisitions, and other complex business transactions. https://jobsinclt.com/jobs/2026-09-scout-motors-director-product-cost-excellence-and-value-engineering/ Mon, 14 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-scout-motors-director-product-cost-excellence-and-value-engineering/ Scout Motors - Charlotte, NC (onsite) - $160,000-$192,500. Overview Scout Motors | Senior Leadership Role | Driving product cost excellence, value engineering, and cross-functional transformation for the next generation of all-electric trucks and rugged SUVs Scout Motors is building a modern, purpose-driven automotive company rooted in iconic American heritage and focused on the future of electrified mobility. We are looking for a Head of Product Cost Excellence and Value Engineering to establish and lead a cross-functional program that improves product cost competitiveness while protecting customer value, quality, performance, and brand integrity. https://jobsinclt.com/jobs/2026-09-red-ventures-head-of-ai-search-organic-growth/ Mon, 14 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-red-ventures-head-of-ai-search-organic-growth/ Red Ventures - Fort Mill, SC (hybrid) - $230,000-$350,000. Overview We’re looking for a Head of AI Search & Organic Growth to own AI search (AEO/GEO), SEO, and content as one system — and to run it as an AI-native operation. Bankrate’s growth engine is the rate marketplace and the loyalty loop that compounds it. Organic is the demand system that feeds that engine; you own its quality, durability, and revenue contribution. You report to the CMO and partner closely with paid growth, brand, product, and analytics. https://jobsinclt.com/jobs/2026-09-scout-motors-sr-manager-customer-experience-insights-excellence/ Mon, 14 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-scout-motors-sr-manager-customer-experience-insights-excellence/ Scout Motors - Charlotte, NC (hybrid) - $150,000-$181,250. Overview As the Sr. Manager of Customer Experience Insights & Excellence (CXIE), you’ll lead a department that drives data-driven decisions and ensures world-class quality standards across Scout Motors’ customer touchpoints. You’ll oversee two key areas of focus—Customer Experience Insights and Customer Experience Excellence—to deliver actionable insights and maintain consistent, high-quality experiences for our customers. Responsibilities Lead the CXIE department and set strategic direction for both areas of focus. Own Scout’s Voice of the Customer (VoC) program and ensure insights influence company-wide decisions. Oversee survey administration and reporting for all customer-facing programs. Define and maintain quality standards for contact center operations (Customer Support & Roadside Assistance). Manage calibration processes for contact center evaluators and coaching alignment across internal teams and BPO partners, ensuring a consistent customer experience. Deliver actionable insights to improve NPS, CSAT, and overall customer satisfaction. Partner with cross-functional teams to align on CX goals and KPIs. Drive continuous improvement initiatives and CX-related projects. Ensure compliance with data governance and quality assurance best practices. Location & Travel Expectations This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. This role requires 4-5 days per week in the office, with regular in-person meetings and events. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time. Travel: Travel required, approximately 10%-25%% of the time. Valid driver’s license required. What You’ll Bring We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring: https://jobsinclt.com/jobs/2026-09-avidxchange-vp-of-enterprise-technology-and-business-operations/ Sun, 13 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-avidxchange-vp-of-enterprise-technology-and-business-operations/ AvidXchange - Charlotte, NC (hybrid). Overview As the Vice President of Enterprise Technology & Business Operations, you will be an integral member of the Customer Experience and Operations (CXO) leadership team and responsible for leading enterprise technology, business applications, teammate productivity, AI enablement, and shared business services that empower teammates, simplify operations, and accelerate business outcomes across AvidXchange. This role reports to the COO. This position is responsible for the strategy, execution, and continuous improvement of multiple functions supporting internal teammates and operational partners, including Service Delivery, IT Service Management, Asset Management, Enterprise Business Applications, Teammate Productivity and Collaboration Tools, Internal AI Capabilities, and Operational Vendor Management. The Vice President Enterprise Technology & Business Operations will serve as a trusted business partner across the organization and work closely with Technology, Operations, Finance, Legal, Procurement, Product, Engineering, and other business leaders to deliver reliable services, improve business processes, and drive operational efficiencies. This leader will be responsible for developing organizational strategy, establishing operational metrics, managing budgets, overseeing service delivery models, and building high-performing teams that support the evolving needs of the business. The role leads multiple leaders and oversees a blended service delivery model consisting of internal teammates, managed service partners, contractors, and strategic operational vendors. https://jobsinclt.com/jobs/2026-09-lowe-s-director-digital-fulfillment/ Thu, 10 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-lowe-s-director-digital-fulfillment/ Lowe's - Mooresville, NC (onsite). Overview The Director - Digital Fulfillment leads the team accountable for the strategy, customer experience, execution, and performance management of enterprise digital fulfillment capabilities. This role owns how customers see, compare, select, trust, and receive fulfillment options across the digital journey - from product detail pages, cart, and checkout through order status, communications, pickup, delivery, issue resolution, and returns handoff. The Director is responsible for the competitiveness and reliability of customer promises across Truck Delivery, Parcel Ship-to-Home, Same Day Delivery, Vendor Direct / Dropship, and BOPUS / curbside pickup. The role balances customer speed, choice, and confidence with operational feasibility, inventory availability, capacity, cost-to-serve, margin, and long-term loyalty. This leader ensures digital fulfillment promises are accurate, transparent, market competitive, and supported by the store, supply chain, transportation, carrier, and vendor networks that fulfill them. https://jobsinclt.com/jobs/2026-09-lpl-financial-senior-vice-president-chief-privacy-officer/ Wed, 09 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-lpl-financial-senior-vice-president-chief-privacy-officer/ LPL Financial - Fort Mill, SC (onsite) - $240,000-$290,000. Overview LPL Financial is seeking a strategic, forward-looking leader to serve as Senior Vice President and Chief Privacy Officer (CPO). Reporting directly to the LPL Chief Compliance Officer, this executive will be responsible for leading the design and execution of the firm’s enterprise privacy program, ensuring the organization effectively manages privacy and information-related risks and meets or exceeds evolving regulatory expectations at both the federal and state levels. The new CPO will be responsible for establishing an enterprise privacy framework and strategy (including policy and " privacy-by-design" framework) and building the high-level technology roadmap for privacy, aligned to this program strategy. https://jobsinclt.com/jobs/2026-09-credit-karma-director-banking-payments-wallet/ Fri, 04 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-credit-karma-director-banking-payments-wallet/ Credit Karma - Charlotte, NC (onsite) - $266,500-$360,500. Overview Intuit is a global financial technology platform powering prosperity for consumers and small and mid-market businesses around the world. Across TurboTax, Credit Karma, QuickBooks, Intuit Enterprise Suite (IES), and Mailchimp, we serve over 100 million customers and operate one of the most robust small and mid-market business ecosystems globally. We are seeking a Director, Banking, Payments & Wallet to own the business P&L end-to-end — balancing growth, cost, and risk to build a durable, high-performing business. This leader will turn Credit Karma Money from a seasonal, score-check destination into a year-round financial relationship, driving daily engagement through activation, rewards, and direct deposit programs that convert one-time users into recurring financial services customers. This role also extends into CK Wallet, unifying crypto, stablecoins, remittances, and e-commerce under one connected experience. https://jobsinclt.com/jobs/2026-09-nascar-senior-director-brand-content-production/ Thu, 03 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-nascar-senior-director-brand-content-production/ NASCAR - Charlotte, NC (onsite). Overview NASCAR is seeking an experienced Senior Director, Brand Content Production to help shape the future of social-first storytelling, lead high-performing creative teams, drive innovative content production across platforms, create engaging fan experiences that connect with millions of fans, and advance NASCAR’s position at the intersection of sports, entertainment, and digital culture. Based in Charlotte, NC, this role will oversee the production of content across NASCAR and NASCAR Track social channels, ensuring teams, systems, and creative processes are built to deliver impactful storytelling at scale. This leader will play a critical role in helping NASCAR reach new audiences, elevate the fan experience, and bring the sport’s biggest personalities, moments, and stories to life across the social ecosystem. https://jobsinclt.com/jobs/2026-09-nascar-senior-director-head-of-youtube/ Thu, 03 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-nascar-senior-director-head-of-youtube/ NASCAR - Charlotte, NC (onsite). Overview NASCAR is seeking an experienced Senior Director, Head of YouTube to help shape the future of NASCAR’s digital fan experience, lead the organization’s YouTube content strategy and creative vision, drive audience growth across one of the world’s most influential media platforms, create original programming that deepens fan engagement year-round, and advance NASCAR’s position within the evolving creator and digital media landscape. Based in Charlotte, NC, this role will oversee NASCAR’s YouTube ecosystem, building a premier destination for motorsports fans through original content, creator partnerships, audience development, and platform-first storytelling. This leader will play a critical role in expanding NASCAR’s reach, cultivating new generations of fans, and creating content experiences that extend fandom far beyond race weekends. https://jobsinclt.com/jobs/2026-09-ally-director-customer-identity-access-management/ Tue, 01 Sep 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-ally-director-customer-identity-access-management/ Ally - Charlotte, NC (hybrid) - $125,000-$190,000. Overview We are seeking a Director, Customer Identity & Access Management (CIAM) Product to lead the strategy, roadmap, and execution of our customer authentication and identity portfolio. This leader will own the end-to-end strategy, policy, and performance of customer authentication across all channels, including mobile, web, and contact center, ensuring the right balance between fraud risk, security, operational expense, and customer experience. The Director will lead high-impact identity, authentication, and fraud-prevention initiatives, with accountability for omnichannel capabilities such as login, MFA, passkeys, passwordless, biometrics, account recovery, step-up authentication, and risk-based authentication. This role will translate enterprise priorities and emerging threat trends into actionable product strategy, roadmap decisions, and measurable business outcomes. https://jobsinclt.com/jobs/2026-09-truist-loyalty-and-rewards-director-of-technology-and-digital-execution/ Wed, 26 Aug 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-truist-loyalty-and-rewards-director-of-technology-and-digital-execution/ Truist - Charlotte, NC (onsite). Overview The Director of Loyalty and Rewards Technology and Digital Execution is accountable for translating loyalty and rewards business strategy into digital and technology execution, ensuring a seamless end-to-end client experience across digital channels. This role serves as the primary technology-facing leader and single point of contact for cross-functional delivery—owning the relationship with key Technology partners and external vendors (including Zafin), and driving alignment across Operations, Digital Servicing, and Technology to deliver launch-ready capabilities. https://jobsinclt.com/jobs/2026-09-krispy-kreme-director-cpg-marketing/ Tue, 25 Aug 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-krispy-kreme-director-cpg-marketing/ Krispy Kreme - Charlotte, NC (onsite). Overview Krispy Kreme’s Director of Fresh Delivery Marketing is the marketing leader responsible for accelerating growth across Krispy Kreme’s Fresh Delivery business. Serving as the General Manager of Marketing for the channel, this role develops and executes strategies that drive Fresh Delivery growth, commercialization of innovation, customer engagement, and omnichannel performance across key retail partners. While reporting into the Chief Brand & Product Officer, this role operates as a strategic business partner to the Chief Commercial Officer, ensuring Fresh Delivery growth priorities are fully integrated with Krispy Kreme’s brand, innovation, and marketing capabilities. The Director leads a small, high-performing team while leveraging shared enterprise capabilities across Brand Marketing, Insights & Analytics, Creative, Media, eCommerce, Innovation, and Product Development. Success in this role requires a unique combination of strategic marketing leadership, commercial acumen, team development, and cross-functional influence. https://jobsinclt.com/jobs/2026-09-red-ventures-senior-director-customer-experience/ Thu, 20 Aug 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-red-ventures-senior-director-customer-experience/ Red Ventures - Fort Mill, SC (hybrid) - $175,000-$225,000. Overview As a Senior Director, Customer Experience, you will lead CX within strategic client partnerships and help build the next generation of experience talent at RV Growth & Transformation. We are looking for a full-stack experience leader with both breadth and depth, someone who leads through both direction and direct contribution. You have operated end-to-end across experience strategy, customer research and insights, UX/UI, prototyping, delivery, measurement, and iteration. You are proficient across the full lifecycle, with deep expertise and craft in several areas, and have the judgment to know when to go deep yourself and when specialized expertise will make the work stronger. https://jobsinclt.com/jobs/2026-09-krispy-kreme-manager-digital-consumer-experience/ Wed, 12 Aug 2026 00:00:00 +0000 https://jobsinclt.com/jobs/2026-09-krispy-kreme-manager-digital-consumer-experience/ Krispy Kreme - Charlotte, NC (onsite). Overview Krispy Kreme’s Manager, Digital Consumer Experiences is responsible for shaping and optimizing Krispy Kreme’s end-to-end digital guest experience across our owned digital ecosystem, including KrispyKreme.com, mobile app, kiosks, and emerging digital touchpoints. This role partners across Marketing, Digital Product, Technology, Operations, Customer Care, and Analytics to identify opportunities, prioritize enhancements, and deliver frictionless digital experiences that drive guest satisfaction, engagement, loyalty, and profitable growth. This role is equal parts digital product owner, customer experience strategist, and cross-functional project leader—ensuring every digital interaction reflects the Krispy Kreme brand while delivering measurable business results.